Our Specializations

Call Center Staffing
Key Features of Pivot’s Call Center Staffing
- Experience: We challenge you to find a more robust program.
- Selection Process: Includes selective behavioral, skill, simulation, and personality assessments to measure the likelihood of success.
- Data Analytics: We’ve tracked the key traits common to top performers and find candidates that possess those same characteristics.
- Employee Retention: Month 1 engagement with new placements. We communicate with them on days 1, 3, 5, first paycheck day, and throughout Month 1.
- Client Engagement: Weekly review with supervisors.
- Retention Circle: Our team leads a monthly meeting to review ways employee retention can be improved. The meeting includes us, several of our workers, and your HR.
Positions
- Temporary, Temp-to-Hire, Direct Hire, and payrolling
- Outbound- Find people comfortable with rejection and handling objections, being influencing & persuasive, and professional etiquette
- Inbound- Find people who stay professional when caller isn’t, being empathetic, find ways to resolve matter efficiently, while being comfortable upselling when applicable.

Office Staffing
Key Features of Pivot’s Office and Accounting Program
- Selection Process: Includes phone interview, face-to-face interview, and final interview.
- We use knowledge, skill, simulation, and personality trait assessments customized to match your position’s specific requirements.
- Recruiting: 60% of our placements come through referrals. Our CRM includes over 57,000 active, inactive, and registered candidates. Our AI-driven recruiting operates 24/7/365.
Positions
- Temporary, Temp-to-Hire, Direct Hire, and Payrolling

Healthcare Staffing
Our Healthcare division is designed to assist hospitals, nursing homes, rehabilitation facilities, and the like with both clinical and non-clinical staff. Our client and staff engagement is our secret sauce in providing staff that care about your facility.
Key Features of Pivot Healthcare
Quality of Care
- Every candidate we place is interviewed by phone and in person — surprisingly, most nursing staffing firms don’t interview their candidates.
- We learn about your facility’s values and culture so our staff aligns with them as well.
- Our BlueSky scheduling system won’t allow staff to be placed unless all credentials are current.
On-Call 24/7
- Speak directly to a Pivot employee — not a chatbot. No excuses about office hours!
Our BlueSky Medical Staffing Software – #1 in Industry
- Centralizes scheduling, credentialing, timekeeping, compliance, and vendor performance tracking.
Alert System
- We receive alerts anytime someone doesn’t sign in for their shift, allowing us to proactively manage lates, call-offs, and absences.
Reporting
- Track the whereabouts of your staff in real-time — see who clocked in on time, late, or never clocked in.
- Date-range reporting gives portal access to view any report you need.
Timekeeping
- Paperless system.
- Our Pixid VMS allows you to manage multiple staffing firms through a single portal.
Positions
- Per Diem
- Contract
- Temp-to-Hire
- Direct Hire
- Payrolling
Clinical Roles
- CNP
- RN
- LPN
- STNA/CNA
- MA
- Lab Technician
- Home Health Aide
- DSP
- Dietitian / Nutritionist
- Dietary Aide
Non-Clinical Roles
- Environmental Services
- Housekeeping & Laundry / Linens
- Floor Technicians
- Food Service / Cook
- Office
- Accounting
- Maintenance Technician

Light Industrial/Manufacturing
Quality — Why?
- Discovery- We learn your job’s tough and challenging parts of the job and cement candidates’ agreement that they can/can’t handle them.
- Selection Process- Includes phone interview, recruiter interview, and final interview by your Account Manager
- Data Analytics- We use data analytics not just to recruit but to see that our placements have the traits that top performers also have
Quantity — Why?
- CRM- 57,000+ active, inactive, and registered people
- Sense- technology sends 100s of texts/emails with one click
- Referrals- 60% of our placements are through word of mouth
- AI Recruiting- AI never sleeps. Searches and matches 24/7/365
Employee Retention — Why?
- • Month 1 engagement with new placements: Communicate with them on days 1,3,5, first paycheck day, and throughout Month 1
- Client Engagement: Weekly review with supervisors
- Data Analytics: We use data analytics to identifies key traits/information unique to longer retained employees and target candidates with those traits
Timekeeping, Alerts & Reporting
- Timekeeping: Use yours or ours but ours is paperless
- Alerts: We receive alerts when Associate hasn’t signed in yet. We proactively manage lates, call-offs, and absences
- Reporting: Know the whereabouts of our workers is real-time. See who is at work vs. those not at work. On-time vs. Lates.
Positions
- Temporary, Temp-to-hire, Direct Hire, and payrolling
- Skilled and non-skilled workers

Environmental Services and Hospitality Staffing
Key Features of Pivot’s Environmental Services and Hospitality Staffing
- Experience: We staff universities, hospitals, hotels, and nursing homes.
- Immediately Ready: Many staffing firms shy away from banquet staffing due to the high volume often required — we don’t. We can instantly reach our 57,000+ candidate bench using Sense technology and contact hundreds of inactive and registered workers via text or email with a single click.
- Quality: Our selection process includes reviewing your company’s values and culture while clearly explaining the challenging aspects of the job.
Timekeeping, Alerts & Reporting
- Timekeeping: Use your system or ours — our solution is completely paperless.
- Alerts: We receive real-time alerts when an associate has not signed in, allowing us to proactively manage late arrivals, call-offs, and absences.
- Reporting: Track worker status in real time, including who is currently on-site, who is not, and on-time versus late attendance.
Positions
- Temporary
- Temp-to-Hire
- Direct Hire
- Payrolling
Service Areas
- Environmental Services: Cleaning staff of all types, Floor Technicians, Maintenance, Housekeeping, Linen & Laundry, and more.
- Hospitality: Banquet servers, bartenders, and kitchen staff.

Accounting and Finance
Whether you prefer working directly for an accounting firm, bank, or a accounting/finance role in a company we have a job for you. Our positions include: Bookkeeper, Accounts Payable, Accounts Receivable, General Ledger, Collections, Credit & Collections, Payroll Specialist, Auditing, Staff Accountant, Cost Accountant, Financial Analyst, and more.

Sales Staffing
Key Features of Pivot’s Sales Recruiting
- Experience: We’ve staffed nationally for AT&T Wireless, Sprint, Wachovia Bank, Xerox, T-Mobile, ADT, and many more.
Positions
- Outside Sales: We know the difference between an outside sales rep designed to prospect and self-generate leads (Hunter) versus the Account Manager who services existing accounts (Farmer)
- Technology Tools- Sales people need to be skilled in using data tools like Zoom Info, LinkedIn, AI tools, along with your company’s CRM information to help drive first appointments