Claim to Fame
Best-in-Class Selection Process
We take a more scientific approach to staffing. We have a thorough selection process that includes:
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- Phone Interview & Behavioral Face to Face Interview
- IBM IQ Tools and Assessment Suite which provides:
- Behavioral Assessments
- Skill Assessments, Simulation Assessments
- Personality Trait Assessments
We eliminate gut decisions by giving our recruiters more data points to make a more informed decision.
Data Analytics
- The Boston Red Sox and Chicago Cubs both broke nearly 100 year curses by using data analytics to win the World Series. But how many staffing firms are using analytics? Is yours? We identify common traits exclusive to top performers- we call them Performance Indicators. We also identify common traits exclusive to longer retained employees- we call them Retention Indicators. By identifying common traits exclusive to better performers and longer retained employees; we can recruit smarter and target candidates that possess many of these valuable traits … thus maximizing the chance that our candidate will be successful.
Technology Advantages
- AI– We have a best-in-class AI driven CRM. Pivot’s AI drives target recruiting, assists us in finding candidates, and is on the prowl for all newly submitted resumes that match our search criteria. In addition it helps manage our recruiting budget by focusing more on busy times that candidates are looking.
- Engagement– Our engagement partner Sense gives us the ability to send bulk messages/emails up to 500 candidates or clients with one key stroke. Sense has given Pivot Staffing a “World Class” rating in 2022, 2023, and 2024.
- We know where our Associates are! If our associate is on-time or late our CRM tells us. Therefore, we can tell you the whereabouts of our Associates … in real time! Proactive for a change.
- We can show clients in real time all of our Associates who are scheduled to work vs. actually working. Whether you have 3 Associates or 300 we can show you the global scheduled vs. working number AND we can sort that by location and department.
- Data Analytics- We identify common traits exclusive to top performers- we call them Performance Indicators. We also identify common traits exclusive to longer retained employees- we call them Retention Indicators. By identifying common traits exclusive to better performers and longer retained employees; our AI and recruiters can recruit smarter and quicker.
Cultural Fit
Cultural fit is the likelihood that someone will reflect and be able to adapt to the core beliefs, attitudes, and behaviors that make up your organization- Harvard Biz
- What is unique about your company’s culture
- What is unique about each department
- Hands-on/off, outgoing/quiet, rigid/loose
Recruiting Advantages
We fill your openings with our strategic advantages:
Pivot’s exclusive database of 20K+ candidates
- Technology to mine by indicators
- Ending-Assignment candidates
- Specialized Recruiters from your industry
- Community partners & Social Media
Engagement with Candidates and Clients
- Sense has rated Pivot as having “World Class” client and candidate engagement every year since 2022. Pivot’s engagement score of 72% significantly exceeds the industry average of 28%, meaning 72% of our clients and placements recommend Pivot versus just 28% across the rest of the industry.
- Recruiting Engagement: All new candidates are phone-screened, interviewed face-to-face, assessed based on job relevance, and complete a final interview. Spending quality time with each candidate helps us understand their goals and build stronger relationships.
- Month 1 New Employee Engagement: We stay in close communication with every new employee throughout their first month, including days 1, 3, 5, and after their first paycheck. We also conduct surveys on days 7 and 30.
- Client Engagement
- 5 Layers of Support: Sales, Account Management & Recruiting Team, Branch & Regional Management, Payroll & Administrative Team, and Executive Leadership.
- Ongoing Service
- First-day and end-of-week reviews with supervisors
- Regular updates and check-ins throughout each week
- Quarterly reviews
- Surveys
Strategic Partnerships
- American Staffing Association
- Sense
- IBM
- TempWorks
- BlueSky: Centralizes scheduling, credentialing, timekeeping, compliance, and vendor performance tracking.
- Checkr
- Asurint
- True Hire
- SHRM
- Canton Regional Chamber of Commerce